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        <title>Diabetic Alert Dog forum - PUBLIC ACCESS</title>
        <description>Sometimes the public isnt as informed as wed like them to be . . .and other times they graciously receive us and our dogs.</description>
        <link>http://diabeticalertdog.com/forum/list.php?7</link>
        <lastBuildDate>Wed, 08 Sep 2010 18:01:01 -0700</lastBuildDate>
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            <guid>http://diabeticalertdog.com/forum/read.php?7,1887,1887#msg-1887</guid>
            <title>Two for Two (3 replies)</title>
            <link>http://diabeticalertdog.com/forum/read.php?7,1887,1887#msg-1887</link>
            <description><![CDATA[ Several people at the DAD conference at Wildrose told me how lucky I was to be returning to NY where people are more aware of access laws.  I can't tell you how wrong they were.  Drake and I felt more welcome in Taylor MS than we have been here!  Let me tell you Taylor is like a scene from Deliverence!<br />
<br />
We usually eat out 2, 3, or 4 times a week.  Since returning, I've greatly curtailed that simply to help Drake get accostomed to our routine.  Well, last week we went to a restaurant here on City Island that we've been to uncountable times.  There was a new person at the door, who told us although he himself loves dogs, dogs are not permitted.  Not being a confrontational person, I immediately wanted to leave when after explaining Drake is a service dog and by law we cannot be denied admittance, we were told &quot;I'll have to call my boss,&quot; - of course the &quot;boss&quot; didn't answer his cell.  By this time we had a good 10 minutes invested in trying to get into a completly empty dining room or alternatively the outdoor dining area in the rear of the restaurant (we had purposefully arrived at 4:45 so as to disturb as few people as possible).  We ended up ordering in.<br />
<br />
Today I was with a friend in New Jersey.  I needed to eat so we decided to stop at Paneira (spelling?) - a nationwide sandwich shop.  Immediately an assistant mgr. approached us and told us we had to leave.  Let me tell you my friend is a born and bred New Yorker and nobody is going to tell her anything she doesn't want to hear!  She quickly informed him that he cannot deny access to a service dog by law and if he does we have the right to take legal action.  He disappeared and returned saying he had spoken to the mgr. and where would we like to be seated - although he definately steered us to a small table by the door.  I was able to get the carbs I needed but not without the stress I didn't need.  We all know how stress affects our numbers negatively.<br />
<br />
Today I received in the mail a laminated card with Drake's pic and the ADA law on the back.  I've been trying to find the paper cards like Reb had at the conference - Does anyone know where I can get them?<br />
<br />
Abbie - I wish I had your Moxie!<br />
<br />
Best regards to all,<br />
Tom &amp; Drake]]></description>
            <dc:creator>tom</dc:creator>
            <category>PUBLIC ACCESS</category>
            <pubDate>Sat, 24 Jul 2010 16:27:37 -0700</pubDate>
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            <guid>http://diabeticalertdog.com/forum/read.php?7,1737,1737#msg-1737</guid>
            <title>DADs abroad in France (5 replies)</title>
            <link>http://diabeticalertdog.com/forum/read.php?7,1737,1737#msg-1737</link>
            <description><![CDATA[ Coby will be flying to France with us this July and I am beginning to despair of finding a service dog organization/agency in France that is for any kind of medical assistance. I have found Handi-Chiens for physically disabled (mostly in wheelchairs) people and their SD partners. I have found Corazon, which is in Quebec, Canada, and of no direct benefit to me right now. I have seen websites of service dog groups for hearing impaired people. But no groups for SDs that provide medical assistance. Frustrating.<br />
<br />
The laws regarding service animals in France are a bit different than in the USA, and I've read the Presidential documents that explain the law, but I really hope to find an organization that can provide practical help. You know... handout cards that list legal protections for the SD and his human, patches in French, lists of things to expect at various places, descriptions of how the dogs are expected to behave in public, etc., etc.<br />
<br />
Does any of you have experience of traveling in France, or Europe generally, with your dogs? The French are dog-crazy so we expect no problems in most places and the apartments we're renting (Paris and Brittany) have said Coby's OK to stay there, restaurants are no problem. But what about museums (Bill loves the Impressionists)? what about churches (Bill loves organ music)? what about concert halls (Bill loves opera)? Will we be able to enjoy those things with Coby? Help!<br />
<br />
BTW, I just re-read the postings on flying. We flew with Coby to California for the Christmas holidays and a college reunion. I took your advice to heart. We were ready for him to perhaps act anxious, so when he wouldn't settle down early in the flight out of Houston we thought it was just the new situation. After the third or fourth time he put his head in Bill's lap and then in mine, looking significantly from one of us to the other, the light dawned--he was alerting! Bill checked his BS, he was low, he started chewing candy, and Coby settled down and fell asleep. I was so pleased!]]></description>
            <dc:creator>Palmers</dc:creator>
            <category>PUBLIC ACCESS</category>
            <pubDate>Mon, 09 Aug 2010 15:52:29 -0700</pubDate>
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            <guid>http://diabeticalertdog.com/forum/read.php?7,1735,1735#msg-1735</guid>
            <title>Outing (5 replies)</title>
            <link>http://diabeticalertdog.com/forum/read.php?7,1735,1735#msg-1735</link>
            <description><![CDATA[ Well, I took Bear out today to different places. He had his vest on, but I didn't have a card with the ADA info on it.<br />
<br />
So the first place was my eye clinic. I just had a quick 5 minute (make sure the contacts are ok) appointment. When we first walked in, they oohed and ahhed. Then he started &quot;talking&quot; (which is a whine for him), and they got the deer in the headlights look like they were sure he was going to go on the floor.<br />
<br />
I said I'd wait outside until they were ready for me. When they came out to get me, they had one of their ladies who said that &quot;They were a medical facility and couldn't have any animals inside.&quot; yada yada yada. As I was already tired from waiting outside in the hot sun, I just let it go and went in to get it over with.<br />
<br />
After that, I was already annoyed and seriously tempted to just go home. But, I decided I'd go to Petsmart to see if they had a book on Bloodhounds (as I'm pretty sure that's what the father was - since I know his mother was GSD). They didn't, but I started asking the ladies about the whining, if they knew if it was a breed trait, and did they grow out of it or whatever. I've never had a whiner before. One of them said that their 4 yr old GSD still whines in car rides or whenever they go anywhere, and it was probably just that I was going to have to take him out a lot before he'll stop stressing and thus whining when we're out.<br />
<br />
Well, I still needed milk, so I decided to really quick just run into Publix next door. Now, after all the stress of this morning, that part of the trip was awesome! I grabbed a cart and started strolling, he walked right beside the cart, never flinched, never even glanced at it. We walked all through the store, by the meats and everything. He never glanced twice at anything other than a little kid, who he whined to see if he could go play with, and when I told him &quot;no sir&quot;, he laid down and just waited. The employees all kept their distance, but were all smiles, and &quot;Hi, how are you today? Oh, he's so cute! etc&quot;. He was perfectly behaved. I was totally surprised because thus far, he'd only been to a few people's houses, the vet and the pet store. He was the model SD in Publix and walking to the car afterwards, so I guess I just need to keep taking him out more and more often. He didn't even whine on the way home.<br />
<br />
All in all, a good outing. Definitely need to have an ADA card to show the people who say &quot;you can't bring a dog in&quot; though.]]></description>
            <dc:creator>mindi</dc:creator>
            <category>PUBLIC ACCESS</category>
            <pubDate>Thu, 08 Apr 2010 07:12:45 -0700</pubDate>
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            <guid>http://diabeticalertdog.com/forum/read.php?7,1547,1547#msg-1547</guid>
            <title>flying (3 replies)</title>
            <link>http://diabeticalertdog.com/forum/read.php?7,1547,1547#msg-1547</link>
            <description><![CDATA[ Hello All,<br />
<br />
Today is my first day at this site, and I've just read many of your postings, especially the ones written by Lisa regarding Drake.  I'm going to Wildrose the last week of April to meet Drake, attend the DAD conference and then to bring Drake home with me.  I'm worried about what will happen at the airport.  I have no idea what to expect and don't want to transfer my nervousness to Drake.  Can any of you advise me as to what to expect and how to handle it?  I'll be flying out of Memphis Airport, and something as simple as knowing where the dog walk area is will be a great help.  Do you take everything off him before going thru the metal detector?  How long before a flight do you stop letting him have water, etc.  So many questions...so little info available on line.  Any of your personal experiences and suggestions will be greatly appreciated.<br />
<br />
Thank you,<br />
Tom]]></description>
            <dc:creator>tom</dc:creator>
            <category>PUBLIC ACCESS</category>
            <pubDate>Thu, 04 Mar 2010 08:53:14 -0700</pubDate>
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            <guid>http://diabeticalertdog.com/forum/read.php?7,1532,1532#msg-1532</guid>
            <title>flying with service dog (7 replies)</title>
            <link>http://diabeticalertdog.com/forum/read.php?7,1532,1532#msg-1532</link>
            <description><![CDATA[ I have a friend who will be training with his dog in May and then flying back home with him. He needs travel advice - what to expect at airport, what to expect from security and, ofcourse, some tips about the actual flight. <br />
thanks!]]></description>
            <dc:creator>nobodybutjustme</dc:creator>
            <category>PUBLIC ACCESS</category>
            <pubDate>Mon, 16 Aug 2010 12:25:31 -0700</pubDate>
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            <guid>http://diabeticalertdog.com/forum/read.php?7,1479,1479#msg-1479</guid>
            <title>Escalators (11 replies)</title>
            <link>http://diabeticalertdog.com/forum/read.php?7,1479,1479#msg-1479</link>
            <description><![CDATA[ I too have concerns about escalators and try to avoid them whenever possible, however, I was asked to obtain a description of a &quot;day in the life&quot; of the gentleman that Drake is going to.  He lives on an island in Long Island Sound and commutes to Manhattan everyday for work, so Drake will have to use escalators on a regular basis.  I have suggested to him that he use stairs or an elevator if at all possible.  Believe me, I wouldn't be doing it unless I needed to!<br />
<br />
As far as being &quot;vocal&quot;, YES!!!! Drake is vocal.  I'm relieved to hear that I'm not the only one with this issue.  We have been working on that but it has been a challenge.  The barking is not quite as bad as it was, but now he's decided whining is the way to go.  Interestingly enough, he is completely silent when he's being transported in the car even for long trips.  In fact, a couple of times on days he's been at my office, he was so disruptive, that I finally just took him out to the car and stowed him in his crate until I was done meeting with clients.]]></description>
            <dc:creator>lawbee</dc:creator>
            <category>PUBLIC ACCESS</category>
            <pubDate>Fri, 05 Mar 2010 10:45:09 -0700</pubDate>
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            <guid>http://diabeticalertdog.com/forum/read.php?7,1344,1344#msg-1344</guid>
            <title>Public Pools (3 replies)</title>
            <link>http://diabeticalertdog.com/forum/read.php?7,1344,1344#msg-1344</link>
            <description><![CDATA[ I know that service dogs are allowed in public pools areas but are they allowed into the pool itself?  I was talking about this without someone the other day and I hadn't even thought about it before.]]></description>
            <dc:creator>Valliegirl</dc:creator>
            <category>PUBLIC ACCESS</category>
            <pubDate>Sun, 14 Feb 2010 16:56:30 -0700</pubDate>
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            <guid>http://diabeticalertdog.com/forum/read.php?7,1336,1336#msg-1336</guid>
            <title>Private NOT Public access (3 replies)</title>
            <link>http://diabeticalertdog.com/forum/read.php?7,1336,1336#msg-1336</link>
            <description><![CDATA[ My question is about visiting people in their homes.  OK, we need to ask first and get permission before hand.  The homeowner's answer can go 2 ways, sure you can bring your dog....Situation #1  You arrive and they have a naughty, silly dog that is bothering your well behaved service dog.  Your choices here are to let the dogs play get out of hand and the homeowner thinks they are having great fun.  If your service dog doesn't want to play then the naughty dog is making your service dog miserable.... <br />
Situation #2 the homeowner hesitates when you ask permission to bring your service dog because either they have a dog or cat that hates dogs.?  I do not think it fair to bring my dog into a situation that she may get attacked and of course that will be unpleasant all around. <br />
<br />
I have encountered both situations and have either left my dog home, one homeowner put their aggressive dog into another room which made me feel guilty and one time I assessed the situation and put Lily out in the car (it was neither cold nor a hot day). Of course I'd rather she was with me watching over me, but I spent 20 years doing diabetes before she was helping me I can do a couple of hours without her.  Also, many acquaintances wonder why I need a dog, after all I've done fine for 20 years.... I am just wondering how others have dealt with this.?  <br />
<br />
This also reminds me that our service dogs care for us it is also our job to care for them by assessing situations that may be dangerous to them.  We may even have to step between our dog and an aggressive dog that could do them harm.]]></description>
            <dc:creator>minnesota.ann</dc:creator>
            <category>PUBLIC ACCESS</category>
            <pubDate>Sun, 14 Feb 2010 16:18:09 -0700</pubDate>
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        <item>
            <guid>http://diabeticalertdog.com/forum/read.php?7,927,927#msg-927</guid>
            <title>Restaurant manners (10 replies)</title>
            <link>http://diabeticalertdog.com/forum/read.php?7,927,927#msg-927</link>
            <description><![CDATA[ I'm new to this forum, so &quot;Hello!&quot;  My husband, Bill, has a yellow Lab DAD named Coby. <br />
<br />
Reading your posts has been helpful in many ways--thank you. But we have a concern that I haven't seen addressed, so I signed up to ask this question: <br />
<br />
How can we inhibit the shaking Coby does when we're ready to leave a restaurant? He is so well mannered in restaurants that patrons usually don't know he's there if they didn't see him walk in. However, when we stand up to leave and he gets up he shakes himself and all I can see in my mind's eye is a cloud of fur raining on all the tables nearby. In reality, there is no cloud, just a few hairs that don't travel far (I hope), but I have read that it's good service-dog manners to not shake until exiting the building.<br />
<br />
How does one teach a dog to not shake in one type of space, e.g., a restaurant? Actually, I suppose it would be a good thing to teach a dog to avoid shaking himself in any building except for home. The people at church don't care, but at a museum or in a hospital it might be better for him to refrain.<br />
<br />
Thanks in advance for all suggestions,<br />
<br />
Olia Palmer]]></description>
            <dc:creator>Palmers</dc:creator>
            <category>PUBLIC ACCESS</category>
            <pubDate>Thu, 17 Dec 2009 21:59:24 -0700</pubDate>
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            <guid>http://diabeticalertdog.com/forum/read.php?7,882,882#msg-882</guid>
            <title>DAD in Training vs. working DAD (9 replies)</title>
            <link>http://diabeticalertdog.com/forum/read.php?7,882,882#msg-882</link>
            <description><![CDATA[ Several months ago, I spoke with my HR manager about the probability that I would be training a service dog.  I was told that under the ADA law that a service dog would be allowed, but since I mentioned that I would be training the dog, some exceptions would have to be made.  Namely, those exceptions included:<br />
<br />
1) Surveying all my immediate co-workers to see if they had any objection to having a dog in my work area.<br />
<br />
2) Getting approval from my supervisor.<br />
<br />
3) Getting approval from my manager.<br />
<br />
4) Getting approval from my director.<br />
<br />
5) Getting FINAL approval from the executive director.<br />
<br />
I was also advised that there &quot;may&quot; be some areas of our facility where the dog would not be allow to go for reasons ranging from employee fear of dogs, or allergies.  <br />
<br />
I objected to these requirements, and reluctantly asked for and received approval from 1) and 2) above.  Yesterday I notified my manager that I will likely be training a service dog which will be with me 24/7/365.  He advised me to let him know if I am going to pursue training a DAD because he and I will have to go to HR to &quot;work out some issues.&quot;<br />
<br />
Does anyone have any suggestions about how I can prepare myself for the inevitable?  I want to use this as an opportunity to educate the public. The HR manager seems receptive, but I don't think I will get the same reception from my manager or his.<br />
<br />
Also, does anyone have a link pertaining to Mississippi ADA laws and whether service dogs in training have the same access rights as a fully trained service dog?  Any help will be appreciated.]]></description>
            <dc:creator>JByard</dc:creator>
            <category>PUBLIC ACCESS</category>
            <pubDate>Wed, 30 Jun 2010 11:21:31 -0700</pubDate>
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            <guid>http://diabeticalertdog.com/forum/read.php?7,865,865#msg-865</guid>
            <title>Kicked Out or Asked to Leave ... Legitimately? (7 replies)</title>
            <link>http://diabeticalertdog.com/forum/read.php?7,865,865#msg-865</link>
            <description><![CDATA[ I hope everyone had a <b>great</b> Thanksgiving!!! <br />
<br />
I heard a story (not too interesting, just a little sad) last week about some people in a restaurant with their Service Dogs who were asked to leave because of the dogs behavior.  I don't know the specifics about this encounter - what restaurant, location, etc.<br />
<br />
Anyway, it got me wondering if anyone on the board has ever been kicked out or asked to leave a public place because of bad behavior from their SD?  I'm not talking about a misinformed employee who doesn't know better but being asked to leave legitimately because your SD is misbehaving?  If this has happened to you would you mind sharing how you dealt with it?]]></description>
            <dc:creator>alanaycock</dc:creator>
            <category>PUBLIC ACCESS</category>
            <pubDate>Tue, 01 Dec 2009 14:18:48 -0700</pubDate>
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            <guid>http://diabeticalertdog.com/forum/read.php?7,847,847#msg-847</guid>
            <title>Insurance (no replies)</title>
            <link>http://diabeticalertdog.com/forum/read.php?7,847,847#msg-847</link>
            <description><![CDATA[ Has any one that has a German shepherd for their SD ever had any trouble with their homeowners insurance?]]></description>
            <dc:creator>leecherice</dc:creator>
            <category>PUBLIC ACCESS</category>
            <pubDate>Wed, 18 Nov 2009 08:09:32 -0700</pubDate>
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        <item>
            <guid>http://diabeticalertdog.com/forum/read.php?7,606,606#msg-606</guid>
            <title>questions you can be asked (5 replies)</title>
            <link>http://diabeticalertdog.com/forum/read.php?7,606,606#msg-606</link>
            <description><![CDATA[ so i've been doing lots of research on service dog laws and public access and I've learned a few things.  First off I thought the only two questions a business owner could ask is 1.do you have a disability and 2. is that a service dog for your disability but, apparently the Department of Justice now allows businesses to ask what tasks the dog was specifically trained to do.  In our case that means telling them our disability(since its train to detect high and low bloodsugars).  I wish there was something else we could tell them without having to reveal our disability.  Also, I learned that while you can call the police if a store, restuarant etc won't let you in, the police can't force the business to let you in because its a civil law so it must be handled in the courts.  If you have state laws concerning service dog that say business must let you in then the police can enforce those so its important to check.<br />
<br />
[<a href="http://www.servicedogcentral.org/content/node/264" rel="nofollow" >www.servicedogcentral.org</a>]]]></description>
            <dc:creator>Valliegirl</dc:creator>
            <category>PUBLIC ACCESS</category>
            <pubDate>Mon, 28 Sep 2009 19:40:44 -0700</pubDate>
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            <guid>http://diabeticalertdog.com/forum/read.php?7,525,525#msg-525</guid>
            <title>Indiana Laws (1 reply)</title>
            <link>http://diabeticalertdog.com/forum/read.php?7,525,525#msg-525</link>
            <description><![CDATA[ so I was reading this article in my newspaper the other day about a boy getting his mobility service dog.  What's interesting to me is at the end of the article it talks about a lady with cerebral palsy that has a service dog. &quot;Miss Wagner bubbles with the news of a recent change in Indiana state law, a change directly related to her and her dog. Miss Wagner had been forced to work at home because her employer refused to allow Scarlet to accompany her to the office, but with the change in the law, effective July 1, she and Scarlet are both welcome at the job site.&quot;  Anyone know what law they are talking about? And how could a state law give her rights that federal laws already gave her. Aren't service dog allowed to be in the workplace by federal law?<br />
<br />
[<a href="http://www.toledoblade.com/apps/pbcs.dll/article?AID=/20090824/NEWS16/908240312" rel="nofollow" >www.toledoblade.com</a>] heres the article but it doesn't say too much more about it.]]></description>
            <dc:creator>Valliegirl</dc:creator>
            <category>PUBLIC ACCESS</category>
            <pubDate>Thu, 24 Sep 2009 07:16:55 -0700</pubDate>
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            <guid>http://diabeticalertdog.com/forum/read.php?7,456,456#msg-456</guid>
            <title>School Issues (15 replies)</title>
            <link>http://diabeticalertdog.com/forum/read.php?7,456,456#msg-456</link>
            <description><![CDATA[ As many of you know I have had MAJOR school issues trying to get Anthony's service dog into his PUBLIC school.  We have legal battles and politicians involved so we will see what happens for the beginning of the school year, but then I found this website and realized even more so that people don't get it.  They are ignorant, sorry for this posting I just needed to vent.  I posted the link below if anyone is interested.  <br />
<br />
[<a href="http://www.topix.com/forum/city/yonkers-ny/TQ0RLIJ7PBFOIA9M9/p2" rel="nofollow" >www.topix.com</a>]]]></description>
            <dc:creator>5ontherun</dc:creator>
            <category>PUBLIC ACCESS</category>
            <pubDate>Sat, 31 Jul 2010 19:55:10 -0700</pubDate>
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            <guid>http://diabeticalertdog.com/forum/read.php?7,451,451#msg-451</guid>
            <title>ADI Law Book (3 replies)</title>
            <link>http://diabeticalertdog.com/forum/read.php?7,451,451#msg-451</link>
            <description><![CDATA[ I am curious, has anyone shown their ADI Lawbook to the people that have denied access?  If so has it helped?]]></description>
            <dc:creator>5ontherun</dc:creator>
            <category>PUBLIC ACCESS</category>
            <pubDate>Fri, 30 Jul 2010 15:58:19 -0700</pubDate>
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        <item>
            <guid>http://diabeticalertdog.com/forum/read.php?7,382,382#msg-382</guid>
            <title>a warm welcome (3 replies)</title>
            <link>http://diabeticalertdog.com/forum/read.php?7,382,382#msg-382</link>
            <description><![CDATA[ Lucy and I went to Menards, which is sort of like a home depot or lowes, for the first time yesterday.  I was pleasantly surprised to see a sign on the sliding doors that &quot;no pets. service dogs are welcome&quot; It was great to go into a store knowing no one would try to deny me access. I wonder how we can get other businesses to post similar signs.]]></description>
            <dc:creator>Valliegirl</dc:creator>
            <category>PUBLIC ACCESS</category>
            <pubDate>Wed, 12 Aug 2009 09:24:58 -0700</pubDate>
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        <item>
            <guid>http://diabeticalertdog.com/forum/read.php?7,320,320#msg-320</guid>
            <title>First Subway, now Sears (3 replies)</title>
            <link>http://diabeticalertdog.com/forum/read.php?7,320,320#msg-320</link>
            <description><![CDATA[ To quote Rachel,... now this will make you mad!  Yesterday I rounded up my family for a trip to Sears for a long overdue family photo.  I called ahead a few days before for an appointment.  Since it was a short drive away I chose a time late in the afternoon so as not to crowd the day and to allow for us to stay in Annapolis for dinner after the photo. We all dressed in jeans, my husband and boys in matching shirts, my daughter in I also in matching but of a different color.  Yes, I know.  They told me how 'dorky' we looked, but it would look good in the picture.  The boys all brought shirts to change into for when we went to dinner.  We were a tad early for our 4:30 appointment and waited while the exhausted mothers took brief respite as their screaming toddlers noticed and delighted in the doggie.  15 or 20 minutes later one of two VERY young people running the photo shop asked if Charlie would be staying for the photo.  Yes, I said, although he will not be IN the photo.  Then she told me Sear's policy is that all photos with pets are taken during the last appointment of the day.  You can imagine the rest...he isn't a pet, he's a service dog, &quot;I know but it is our policy'; your policy can't supersede Federal Law; 'I know but I have to follow our policy'; I want to see your manager; 'She isn't here and we only rent space from Sears so I'm the only one', give me her phone number, 'No. She only has a cell phone and I can't give it to you.' Call the police (my husband said no to that!); then she started with...we have to be concerned about allergies and possible biting of our other customers.  I told her allergies and fear of biting is not an excuse for denying service and is stated as such under the ADA.  Yes, I'd given her a card and shown her Charlie’s ID with registration numbers.  I told her that Charlie is public access trained and is no danger.  THEN she said we don't know that. Dogs have accidents all the time, we have to protect ourselves and our customers.  THAT is when I lost it.  'OH yes you do know.  I just showed you the law and his registration which I am under no obligation to provide.  And if you are licensed to drive a car do I have the right to arbitrarily say you CAN'T because I think you might be dangerous and have an accident? NO, I don’t' because the State of Maryland has tested you and certified  you are able to drive a motor vehicle.  This dog has been tested and certified.  You have NO RIGHT to ignore the law and deny my son service because he has a service dog.  We finally got someone from the main SEARS to get a customer service phone number for the photo shop.  My husband was on hold for an eternity then back and forth on hold after the rep finally answered.  The end result was that we should go back to the photo shop and would be taken care of ASAP and given a free portrait.  When we got back to the shop the girl said she was going to take her 6:00 appointment (it was already 6:15) and then we would be taken after that....which would have been AFTER the last appointment of the day and nearly 3 hours after our scheduled appointment.  And as for my dog being a potential danger...there were angry, ill behaved, tired toddlers slinging chairs in the waiting area causing more danger to my DOG than my dog would ever pose to them!!!  We finally left.  There is no way the camera would have missed the level of anger, frustration, and disgust that was showing in my face and body language.  Just a few hours before everyone was happy...we all looked go...Kate and I even had on makeup (never happens) and were having good hair days (rarely happens).  Mike works on Sundays, week days are not an option due to Michaels lengthy work days, Kate goes back to school next week.  Maybe we'll get a family photo before Christmas?  Probably not.  I'm so angry I can't stand it.  We were allowed to sit in the waiting area for 2 hours while my allegedly allergy inducing, bite risk, service dog quietly slept at our feet, but they wouldn't take our picture until everyone else left because he might cause an allergic reaction or bite someone.  It was so painfully clear that this young little girl had been told all pet pictures must be taken at the end of the day and no matter what we said...Charlie was a pet.  And he wasn't even going to be in the picture.  Do I need to mention that I am filing a grievance against Sears and am boycotting the whole store?]]></description>
            <dc:creator>Keegans</dc:creator>
            <category>PUBLIC ACCESS</category>
            <pubDate>Mon, 03 Aug 2009 11:22:15 -0700</pubDate>
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            <guid>http://diabeticalertdog.com/forum/read.php?7,177,177#msg-177</guid>
            <title>Deanna: educating the public (1 reply)</title>
            <link>http://diabeticalertdog.com/forum/read.php?7,177,177#msg-177</link>
            <description><![CDATA[ I sure wish that Remi has the basics &quot;mastered&quot;! We took Remi with us to a Rips BAD Ride meeting Monday night (Deanna had a riding lesson and it is so hard on Remi to have to be tied out there in 95-100 degrees even in the evening! so we took him with us) Lee got so frustrated with Remi bc he wouldn't sit and down when he told him to. Eventually he did lay down and he stayed there for the rest of the time. The first time we went to a Rips meeting (which the American Diabetes Association is putting on) Deanna and Remi came with us and several of the ADA staff that go to schools to talk to kids about Diabetes really liked Deanna and Remi. They asked her to start going with them to schools and telling them her experiences of living with Diabetes and about Remi. They also said that they wanted to make her one of the youth ambassadors for the ride so she had to write a short paragraph about herself and Remi and they are going to put it on one of the ADA sites. I think for Rips BAD Ride but I'm not sure. Deanna is excited that she can help like that at the schools. We'll just have to wait and see how it turns out!]]></description>
            <dc:creator>leecherice</dc:creator>
            <category>PUBLIC ACCESS</category>
            <pubDate>Wed, 22 Jul 2009 05:58:46 -0700</pubDate>
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            <guid>http://diabeticalertdog.com/forum/read.php?7,137,137#msg-137</guid>
            <title>subway resolution (no replies)</title>
            <link>http://diabeticalertdog.com/forum/read.php?7,137,137#msg-137</link>
            <description><![CDATA[ well - thanks to all of you for your support. MANY people called or emailed the manager or the corporate office. Yes, the manager DID all and speak directly to me, but did NOT speak directly to Abi as she indicated to Alan. She apologized and blamed it on her employee (said she knew better and ought not to have acted that way) and her employee blamed it on the management (said manager told her that the next time the dog came in, to kick him out) ??isnt this typical of our culture: no one will stand firm and take responsibility for their actions!<br />
no, no free lunch to abi nor Mr D (although that was a great idea, Cherice . . Mr D would have liked it lots!! ha ha)<br />
ONE really smart person has suggested that i pursue this issue with the manager   - and perhaps 'encourage' her to make a donation to JDRF . . or maybe to my favorite service dog organization . . . <br />
good idea!!!<br />
<br />
thanks, yall!!]]></description>
            <dc:creator>nobodybutjustme</dc:creator>
            <category>PUBLIC ACCESS</category>
            <pubDate>Tue, 21 Jul 2009 20:08:47 -0700</pubDate>
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            <guid>http://diabeticalertdog.com/forum/read.php?7,82,82#msg-82</guid>
            <title>flying with my dog (3 replies)</title>
            <link>http://diabeticalertdog.com/forum/read.php?7,82,82#msg-82</link>
            <description><![CDATA[ Thanks guys - that's good to know.  What about a service dog vest? She provides a vest, too, right? This class will be small in comparison.  I think there will only be 6.  Ann said last night that there would be one trainer to each team.  Her daughter &amp; son-in-law &amp; grandson (who's Brady's age) are going to be there.  I hate that you guys were her guinea pig (first) class but I think she's taken all of your advice (smaller class, more trainers). <br />
<br />
Since they weren't able to un-earth the old posts, I have a few flying questions:<br />
1) I remember someone talking about getting Dr. notes re: necessity of diabetic supplies ?? Do I need one?<br />
2) Did the noise on the plane bother Baylor or Harley or whomever else is reading that flew?<br />
3) What can I do if Tammy starts to freak out a little while we're on the plane? Should I bring a doggy sedative? <br />
4) Did the airline employees &amp; other passengers give you a hard time?<br />
5) Anyone stay at the Holiday Inn in Canyon? Was it in a safe area? I was just thinking about taking Tammy out in the middle of the night or early morning....my husband won't be able to travel to TX so it will be just me &amp; Brady.<br />
6)  Did you feed your dog before you got on the plane? I was thinking how bad it would be if Tammy decided she needed to use the bathroom mid-flight !@!@! Our day will be long so I was trying to figure out a good plan.<br />
7) Did you have to take their service vest off when you went through security?]]></description>
            <dc:creator>Bridget</dc:creator>
            <category>PUBLIC ACCESS</category>
            <pubDate>Tue, 21 Jul 2009 06:59:37 -0700</pubDate>
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            <guid>http://diabeticalertdog.com/forum/read.php?7,71,71#msg-71</guid>
            <title>this will make you mad: SUBWAY (9 replies)</title>
            <link>http://diabeticalertdog.com/forum/read.php?7,71,71#msg-71</link>
            <description><![CDATA[ after church, i sent abi to subway (she ALWAYS does our sunday subway run . . .but we usually visit subway on Sunday night).  <br />
about 15 min later, she came bursting into the kitchen, very tearfully explaining to me that they made her LEAVE 'cos of Mr Darcy. Now, those of you that know abi well will know that she is always a strong advocate for her rights with Mr D.  <br />
<br />
Mark and I were in the car in a nano-second. Understand, our town is an itty bitty little place. EVERYONE knows abi and everybody knows mr darcy. This was CRAZY. Abi goes to Subway every week. it was the SAME lady that has always been there. The funny thing is - the lady has only noticed Mr D on one other occasion because Mr Darcy is always soooo good  . . and when there are lots of other people there and when he is on the other side of that tall counter, he can't even be seen. <br />
 <br />
anyway, abi had gone in to order and the lady told her that she couldn't come in with her pet. Of course, abi responded as she always does, &quot;This is not a pet; it is a service dog and by Federal Law, he has a right to accompany me into any public establishment.&quot; The lady said, it did not matter 'cos she had talked to her manager and no pets were allowed. Abi responded that the manager cannot override a federal law - and that since it was a trained service dog, he had every right to be with her. The lady said she'd have to call her manager and that their phone wouldn't dial out so that she needed to BORROW ABI'S PHONE. <br />
(??!! yeah right!!) abi did not have her phone with her, so the lady told abi to leave the store.<br />
 Abi said, &quot; so, are you telling me that i can't eat here because i have a disability? - that's discrimination&quot; The lady said &quot;you are not disabled. go outside and let your sister come in and order&quot; <br />
Abi came to get us and we went in for &quot;Round 2&quot; with the ignorant Subway worker. She told me that i'd have to call and talk to her manager. I did (on my cell phone!!). <br />
the manager gave a 1/2 hearted apology and then said that she would pay for abi's lunch. She then called baclk to the store to talk to the worker and made sure that they clearly understood to give only Abi a free lunch, not the rest of the family, <br />
(we did NOT stay and eat at subway?? I think they owed abi a LOT more than a $5 sandwich!!! Abi was sooo upset!)<br />
on our way out, i did speak to the (2)  other families who were dining there - and they wre all hugely supportive of abi and mr darcy - said mr d was impeccably behaved and that abi was very polite and well spoken<br />
 <br />
 <br />
an interesting irony to the whole tale is that when abi was pulling out of our driveway to go to subway, mr darcy alerted for a low. she was 89. she drank some juice and went on to subway to be harassed!! <br />
UGH!!]]></description>
            <dc:creator>nobodybutjustme</dc:creator>
            <category>PUBLIC ACCESS</category>
            <pubDate>Thu, 30 Jul 2009 11:16:16 -0700</pubDate>
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            <guid>http://diabeticalertdog.com/forum/read.php?7,70,70#msg-70</guid>
            <title>service dog registry (7 replies)</title>
            <link>http://diabeticalertdog.com/forum/read.php?7,70,70#msg-70</link>
            <description><![CDATA[ We had a topic going about the organizations folks had registered their dogs with - any idea where it went - am I just not looking in the right place or overlooking something?   :S]]></description>
            <dc:creator>alanaycock</dc:creator>
            <category>PUBLIC ACCESS</category>
            <pubDate>Sun, 02 Aug 2009 14:29:45 -0700</pubDate>
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            <guid>http://diabeticalertdog.com/forum/read.php?7,55,55#msg-55</guid>
            <title>US Service Dog Registry (13 replies)</title>
            <link>http://diabeticalertdog.com/forum/read.php?7,55,55#msg-55</link>
            <description><![CDATA[ I know that there is no required paperwork for a Service Dog.  My goal with this post isn't to start a debate!  :)  <br />
<br />
However, I am curious to know if anyone has used any of the available organizations that offer &quot;registration&quot; for Service Dogs.  Like, for example, <a href="http://www.usservicedogregistry.org/" rel="nofollow" >The United States Service Dog Registry</a>.  There are others, but I chose to use this one to register Baylor and I as a team.  The documentation package they offer, I figure, may come in handy at some point.  You can look up Baylor and me on their website using our 10-digit code: 1247864456.<br />
<br />
Anyway, I was just curious to know if anyone else has done this or something similar!]]></description>
            <dc:creator>alanaycock</dc:creator>
            <category>PUBLIC ACCESS</category>
            <pubDate>Mon, 20 Jul 2009 15:45:55 -0700</pubDate>
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            <guid>http://diabeticalertdog.com/forum/read.php?7,35,35#msg-35</guid>
            <title>a good answer (no replies)</title>
            <link>http://diabeticalertdog.com/forum/read.php?7,35,35#msg-35</link>
            <description><![CDATA[ haha. I said, &quot;he is a service dog, therefore he has public access under federal law.&quot;<br />
she responded, &quot;a service dog? what's a service dog?&quot;<br />
I then explained to her that a service dog is a trained dog that mitigates a disability and i told her of some different kinds of service dogs that are trained for different disabilities.]]></description>
            <dc:creator>Abi&amp;Darcy</dc:creator>
            <category>PUBLIC ACCESS</category>
            <pubDate>Wed, 15 Jul 2009 06:07:34 -0700</pubDate>
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            <guid>http://diabeticalertdog.com/forum/read.php?7,27,27#msg-27</guid>
            <title>people say silly things . . . (5 replies)</title>
            <link>http://diabeticalertdog.com/forum/read.php?7,27,27#msg-27</link>
            <description><![CDATA[ <span style="color:#FF9933"></span> <br />
This will be nice once the kinks are worked out.  Thanks Rachel for taking this on.  Bridget did you say that you were going to Texas at the end of July?  We got lucky it wasn't near as hot when we were there.  I think I will write a book on the dumb things people say when you have a service dog.  I was reading a shampoo bottle and a woman told her kid not to touch the dog can't you see that woman (meaning me) is blind.  I should have asked Cooper if this was the brand I usually bought. :D  One of the cashier managers asked how does the dog know and I explained that they could smell a difference and she acted like a smart donkey and asked &quot;Could I smell the difference?&quot;  I said, &quot;No you don't have a dogs nose, yours more resembles a beak!&quot;  Just kidding I was very polite.  These people remind me of that country song God is Great - Beer is Good and People Are Crazy.  Talk to ya'll later.]]></description>
            <dc:creator>Wen</dc:creator>
            <category>PUBLIC ACCESS</category>
            <pubDate>Sat, 24 Jul 2010 07:35:05 -0700</pubDate>
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